Ahead
Privacy Policy
Our Privacy Policy in a nutshell
This policy explains how Ahead Solutions GmbH collects, uses, and protects your personal data when you use our emotional intelligence app and services. This applies globally to users in the EU, UK, USA, Canada, and Australia, incorporating current AI services and third-party processors with applicable privacy rights.
1. Who We Are
Ahead Solutions GmbH
Auguststraße 26, 10117 Berlin, Germany
Email: hi@ahead-app.com
Website: https://www.ahead-app.com
We operate the Ahead mobile app and website, providing emotional intelligence tools and services globally.
By using our app and services, you confirm that you have read, understood, and agreed to this Privacy Policy and our Terms of Use, including the rules governing user-generated content and acceptable use.
2. Your Rights
You may exercise the following rights:
• Access, rectify, delete, or restrict your personal data (Art. 15-18 GDPR)
• Object to processing (Art. 21 GDPR)
• Withdraw consent at any time
• Request portability (Art. 20 GDPR)
• Contest automated decisions, including profiling (Art. 22 GDPR)
• File complaints with your local data protection authority (BfDI, ICO, OAIC, OPCC, etc.)
3. Data We Collect
| Category | Source | Purpose | Shared With | Retention |
|---|---|---|---|---|
| Name, Email | User input | Account creation, support | Stripe, Brevo | Until deletion |
| Usage Data (IP, OS, clicks) | Automatic | Improve features, analytics | Firebase, Amplitude, Mixpanel | 24 months |
| AI Input Data (text, emotion responses) | User input | Tailored content recommendations | Anthropic, Google Gemini | 12 months |
| Marketing IDs (Cookies) | Automatic | Ad targeting | Meta, LinkedIn, Taboola, Snap | 12 months |
| Payment Info | User input | Purchase processing | Stripe, RevenueCat | Legal duration |
| Survey Data | User input | Research | Typeform | Until deletion |
4. AI Services & Automated Processing
We use AI models to generate personalized insights and suggest emotional training content.
Providers:
• Anthropic Claude (us-east5)
• Google Gemini (Vertex AI, us-central1)
Purpose:
• Emotion classification
• Content recommendation
• Not used for legal or pricing decisions
Legal Basis:
• GDPR: Legitimate interest (Art. 6(1)(f)), with balancing assessment
• CCPA/CPRA: Inference disclosed, not discriminatory
Note: No automated decisions with legal or similarly significant effects are made.
5. Third-Party Processors
We share your data only with processors necessary to run the app. Each is bound by data protection agreements and, where applicable, SCCs.
Current Subprocessors:
• Google Cloud & Firebase (hosting, analytics)
• Stripe & RevenueCat (payments)
• Mixpanel, Amplitude (analytics)
• Brevo (email automation)
• WhatsApp Business
• Meta, LinkedIn, Quora, Snapchat, Pinterest, Taboola (ads)
• Typeform (surveys)
• Hotjar (UX research)
• Anthropic, Google Gemini (AI)
6. Children's Data
The Ahead app is not intended for children under 16. We do not knowingly collect data from minors. Contact us if you believe a child has registered.
7. Data Retention
We retain data:
• While your account is active
• As long as required by law
• For analytics: 12-24 months (pseudonymized)
• You may request deletion at any time
8. How We Use Your Data
We use your personal data:
• To personalize and deliver Ahead's core services
• To provide AI-generated emotional recommendations
• To analyze product engagement
• To deliver marketing content (with consent)
• To process subscriptions and transactions
9. Cookies & Tracking
We use cookies for:
• Core functionality
• Usage analytics
• Ad targeting
You can configure cookies via your browser or our in-app settings panel. We honor Global Privacy Control (GPC) and Do Not Track (DNT) signals where legally required.
10. International Transfers
We store and process data in the United States and Europe. For transfers outside the EU/UK, we rely on:
• Standard Contractual Clauses (SCCs)
• Additional safeguards such as encryption and pseudonymization
11. Your Rights by Region
EU/UK (GDPR): All rights listed above.
USA (CCPA/CPRA):
• Right to know, delete, opt-out of "sale/share"
• No discrimination for exercising rights
• Global Privacy Control signals are respected
Canada (PIPEDA):
• Access and correction rights
• Contact: hi@ahead-app.com
Australia (Privacy Act):
• Access, correction, and complaint rights
• Complaints can also be directed to: https://www.oaic.gov.au/
12. Do Not Sell or Share My Info
Ahead does not sell personal data. However, advertising partners may be considered data recipients under CPRA definitions. You may opt out of "sharing" via:
• Global Privacy Control (GPC) browser signals
13. Contact for Privacy Matters
Email: hi@ahead-app.com
Mail: Ahead Solutions GmbH, Auguststraße 26, 10117 Berlin, Germany
We respond to all requests within 30 days.
14. Changes to This Policy
We may update this policy periodically. The latest version is always available at:
https://www.ahead-app.com/privacy-policy
Effective Date: 24.06.2025
15. User-Generated Content and Safety Measures
Ahead allows users to submit personal reflections and free-text input through emotional intelligence activities and AI features. This may be considered user-generated content (UGC) under platform policies.
To protect all users, we have implemented the following safeguards:
Acceptance of Terms
• By using Ahead, you agree to our Terms of Use, which prohibit objectionable content such as abuse, hate speech, or harassment
• Users are responsible for the content they submit and must use Ahead respectfully
Moderation and Filtering
• We use automated tools to detect and filter potentially harmful or abusive content
• We reserve the right to delete such content or suspend users who violate these terms
Reporting and Enforcement
• Users can report objectionable content by contacting us at hi@ahead-app.com
• We commit to acting on such reports within 24 hours and removing offending content or accounts as necessary
Blocking and Safety Options
• Users may request to block sensitive topics or content types
• We aim to provide a safe, supportive space for emotional reflection and personal growth
